Your data. No funny business.

Real N Raw Merch respects your privacy. This policy explains how we handle information when you visit our website, place an order, contact us, or subscribe to a newsletter.

What we collect

At checkout, we collect the information needed for your order, such as your name, email, billing and shipping addresses, phone number when supplied, order details, and any artwork you upload. Shopify and its payment providers process payment details; we do not store your full card number. Contact inquiries include your name, email, topic, and message. If you subscribe to a newsletter, we collect your email address and subscription preferences.

How we use it

We use information to process payments, produce and deliver orders, provide tracking, handle support and returns, prevent fraud, and meet legal obligations. Newsletter information is used for updates you choose to receive; you can unsubscribe from marketing emails at any time.

Sharing and cookies

We share only the information needed with service providers such as Shopify, Printify, payment processors, shipping carriers, and our website hosting provider. We do not sell your personal information. Essential cookies and browser storage keep the website and cart working. Shopify checkout may use its own cookies under its privacy policy.

Retention and your choices

We retain information only as needed to fulfill orders, provide support, and comply with legal recordkeeping requirements. We take reasonable steps to protect it, but no online service can guarantee absolute security. Depending on your location, you may have rights to access, correct, or delete your information, subject to legal exceptions.

Contact and updates

For privacy requests, email realnrawmerch@gmail.com. We may update this policy as our services or legal requirements change. For order-related policies, see our Returns & Refunds page.